Desklog |
Businesses of all sizes from StartUPs to Enterprise |
iOS, Android and Web-based |
Call Center App Integration, Tracking Agent Activity, Agent Shift Management, Leave Management, CRM Integration, Ticketing. |
Cloud-based |
Free,Business- $3.5/User/Month Enterprise: $4.5/ User/ Month |
Dialpad Ai Contact Center |
Small to large businesses |
Web-based |
Unlimited SMS & MMS, Custom business rules, Help desk integrations. |
Cloud-based |
Free for video conferencing Price starts at $15/ user/ month |
CloudTalk |
Small, Medium & Large Business |
Windows, Mac, Linux, iOS, Android, Web-based |
Outbound, Inbound, International Phone numbers, Smart & Power dialers, SMS, Routing |
Cloud-based |
Starter: $15/user/month Essential:$20 /user /month Expert: $35/user/mon |
LiveAgent |
Small to medium-sized businesses |
Windows, Mac, Linux, Android, and iOS. |
Integrates with 99% of VoIP providers, social media integrations, ticketing, live chat, and self-service options, etc. |
Cloud-hosted |
Free,Ticket: $15/agent/mon Ticket +Chat: $29/agent/ mon All-inclusive: 439 /agent /month |
Five9 |
Small, Medium & Large businesses |
Windows, Mac, iPhone/iPad, & Web-based |
Outbound, Inbound, Common Platform, & Administrative. |
Cloud-hosted |
Get a quote |
Zendesk |
Small, Medium, and Large businesses |
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Making & taking calls, Routing & queuing calls, Text, Monitoring & Routing, Reliability & Services. |
Cloud-hosted |
Lite: FreeTeam: $19/agent/mon Professional: $49/agent/mon Enterprise: $89/agent/month |
Avaya Contact Center |
Small & Medium size businesses |
Windows, Mac, Android, & iPhone/iPad |
Self-service, Assisted Service, Performance Management,AI & Mobile Experience. |
On-Premises or Public,Private, or Hybrid Cloud |
Basic: Starts at $109/user/mon Advanced: Starts at $129/user/month |
TalkDesk |
Small, Medium and Large businesses |
Windows, Mac,& Web-based. |
Voice features, Outbound dialer features, Intelligent routing features, Reporting & analytics, etc. |
Cloud-based |
Enterprise & Professional plans. Get a quote |
RingCentral |
Small to large businesses |
Windows, Mac, Web-based. |
Workforce management, reports, Omnichannel routing, etc |
Cloud-based |
Cloud-based. Get a quote for Basic, Advanced, or Ultimate |
Channel |
Startups and Small companies |
Android and iOS |
Call recording, Call routing, IVR, Free incoming calls, Ecommerce integration, and Live chat integration. |
Cloud-based |
Free; $24/month (plus); $62/month (Advanced) |
ᒪooking ahead to new featfures аnd updates in the neaг future.