Frequently Asked Questions

  • Should I prefer any demo for this?
  • Is it accessible remotely?
  • What payment methods are supported?
  • How to sign up?
  • How about privacy and data security?
  • What does a time tracking software do?
  • Is Desklog free?
  • Does this software work for individuals?
  • What is a private time option and how to avail private time?
  • Can users record their work time when worked offline?
  • How can I subscribe?
  • How can I upgrade or downgrade my pricing plan?
  • What is the work timeline feature and how it works?
  • What is a time request?
  • How do we track remote work?
  • How Desklog keep track of hours at work?
  • What are the advanced data security features Desklog offers?
  • How to Set Up Desklog?
  • How can I invite team members to my company account?
  • What operating systems & devices does Desklog support?
  • Can I work with confidential information?
  • Who can access my screenshots?
  • Does Desklog follow GDPR policies?
  • Does Desklog automatically track all my activities after installation?
  • Can I switch from Cloud to Hosted?
  • How does Desklog track productivity?
  • Are there any additional taxes?
  • How does desklog cancellation work?
  • Do you offer refunds?
  • Is it possible to download the data for personal backup?
  • How can I suggest a feature?
  • Does Desklog tracks your screen?
  • How does Desklog keep track of hours at work?
  • What is idle time? Does Desklog track idle time?
  • What is private time?
  • What is offline time tracking?
  • How can I subscribe to Desklog?
  • What is the work timeline feature, and how does it work?
  • How time tracking works?

A free demo is available for Desklog Time Tracking Software in which you can check out its functional features. Additionally, we offer you a 14 days of free trial without a credit card. Try now.

Yes, it can be accessed from anywhere using the internet.

We only support the most secure and reliable payment methods. They are:

  1. Network banking
  2. Paypal
  3. Razorpay

Visit Pricing

To get started with Desklog, navigate to desklog.io and then click on “Start Free” on the top right corner of the home page. Enter the details to register and click on Start Free Now. Check out the step-by-step guide to get a 14 days free trial with all features. No credit card required. Try now!

We are very much committed to privacy and data security. We comply with Desklog user terms of service. Please go through Desklog user Terms of Service.

Time Tracking Software can automatically track the work hours of an employee by tracking the time spent on tasks or projects by also categorizing it into online, idle, & offline time.

Yes, it’s absolutely free. Desklog offers a Free plan for unlimited users with infinite projects & tasks which includes features such as Automatic Time Tracking, Timesheet, Absence Calendar, Offline Time Tracking, and Idle Time Tracking etc. We also provide an option to upgrade to the Business and Enterprise plan.

Yes, this software would work for both individuals and a team. This is a perfect solution for small and medium companies, large companies and freelancers.

The Private Time or Offline Time is the break time recorded between when the user is going offline or switching off the system and until the user returns back online during the working hours.

Yes, users can record their time when they work during their offline period since the offline work time is captured with the offline time tracking feature.

Log in to the Admin account of Desklog and on the top of the Admin Dashboard, there will be a subscribe button to subscribe to continue with Desklog services.

Click “View Plan” on the top left corner on your Desklog dashboard. This will redirect you to the pricing page where the Business Plan users can upgrade to Enterprise Plan by paying an additional amount & Enterprise Plan users can downgrade to Business Plan.

Work timeline is a bar graph representing the different time intervals like worked time, idle time, private time recorded in a day’s timeline. When the user logs into the application, it records the work time represented in the green color bar and if the user goes idle for a certain time period, then it records as yellow bar, similarly for private time it records as red bar. Work timeline is the combination of all the recorded time intervals.

Time request is the feature for the user to raise a request to convert the recorded time spent away from the system(idle time) for any work-related meeting to productive time with the help of admin approval.

You can track employee productivity of remote work by using an efficient time-tracking software. Desklog is a free time tracking software that will automatically help you track clock in and clock out time of the remote employees along with an automated timesheet of working hours. Hence, it can determine whether the time at work is productive or not.

You can keep track of employee working hours with the help of Desklog Time Tracking Software. Desklog is an automated productivity tracking software where you can track your online, idle, and offline time of an employee, making tracking of work time precise and accurate.

We work towards improving data security every day at Desklog. Desklog employs reasonable organizational, scientific, and regulatory norms to preserve data confidentiality, integrity, and privacy. We encourage our users to take care of their data, set solid passwords for Desklog accounts, and restrict access to their system and browser by logging out after the end of the session. Please go through Desklog user Data Security Features.

Setting up Desklog is a simple process. It involves Sign Up, Registration, Verification, Account Activation,and App Installation. You can find step-by-step instructions here.

Adding users, team members and creating teams can be done seamlessly on Desklog. You can find step-by-step instructions here.

Desklog is compatible with all devices and supports operating systems such as Windows, Mac, and Linux. Your team can use Desklog on all kinds of desktops and laptops.

Users can assuredly work with confidential information while using Desklog. It guarantees the safety, integrity, and privacy of user’s classified information. We value the confidentiality of our users and are fully committed to maintaining their privacy.

Users cannot view each other’s screenshots. Only admin of the organization can access employee screenshots.

The services presented by Desklog and the data produced using the software follow the rules set by the GDPR. Desklog guarantees users’ data security, integrity, and privacy and will assist with GDPR-related documentation or data subject rights requests. Before involving any third-party service providers, Desklog has validated that they follow appropriate data protection laws, including the GDPR. Please go through the Desklog user GDPR Policy.

Desklog will automatically track your activity once you have downloaded the app on your computer and logged in to your account. You can log out after every work session to stop Desklog from tracking your activities.

Yes, you can switch from cloud to self hosted version with complete data. Contact us at [email protected]

Desklog is a free time-tracking software that helps you to track employees throughout their time at work. Besides, it has features like Automated Timesheet, Project Time Tracking, and Optional Screenshots. And, a blend of all these defines work productivity.

No, Desklog provides no additional taxes. The only fees you’ll need are the service charges listed on our pricing page. No other charges will apply.

Desklog account cancellation can be made through our dashboard. Go to the dashboard, click the “Cancel” button, and follow the prompts.

No, we don’t have a refund option. We give the best service and strive to eliminate the need for refunds.

Yes, it is possible to export your data on a daily, weekly, monthly, or yearly basis in either Excel or PDF format.

You can suggest features or report bugs through our roadmaps. We have an open platform to receive your suggestions for software upgrades and to keep you updated with new features.

By default Desklog doesn’t track your screen. But, we provide automated screenshot as an optional feature for those who need to keep track of their teams screen. This feature is only available in business and enterprise plans.

You can keep track of your working hours with the help of Desklog Time Tracking Software. Desklog is an automated time tracking software. It works by accurately creating, tracking, and analyzing projects and tasks. This recorded data further aids in project invoicing and billing.

Idle time is when an employee sits idle in front of the system without using it for work. It will be recorded until the resumes using it. Yes, Desklog tracks idle time.

“Private Time” or “Offline Time” is when a user logs off or shuts down their system and remains offline until they return during their scheduled work hours.

Offline time tracking is used to track the time at work even without an network connection. The tracked offline time data will sync back to the application when the internet connection is back.

Log in to the “Admin” account on Desklog, navigate to the Admin Dashboard and locate the “subscribe” button at the top of the page. This button will allow you to continue using Desklog’s services by subscribing.

A work timeline is a bar graph representing the different time intervals like worked time, idle time, and private time recorded in a day’s timeline. For example, when the user logs into the application, it records the work time represented in the green colour bar, and if the user goes idle for a certain period, it records it as a yellow bar. Similarly, for private time, it is recorded as a red bar. The work timeline is the combination of all the recorded time intervals.

Time tracking works by helping freelancers and organizations track their work hours and tasks in the most accurate way. Users can create projects or tasks, as well as generate detailed reports and analytics.