Desklog Launched New Feature – Offline Time Request

November 12, 2020

Desklog, the best employee monitoring software, is glad to introduce the new additional feature-“Offline Time Request” along with other exclusive features to monitor the offline time or the idle time of the user spent away from the system and be informed about the offline time request raised manually by the users.

Do you want to know whether your employees are productive or non-productive when they spend their offline time or go idle or away from the system? Yes! with the Offline Time Request feature in Desklog enhance the clarity of the productivity reports of your employees and stay in control of your employee’s offline time or idle time.

Though Desklog can effectively record the offline time or idle time intervals availed by the employees or the users, this new feature- offline time request will enable you to find for what purpose the time was spent away from the system.

Here in this article, we will look into the new feature-“Offline Time Request” and how it works along with its benefits.

What Is An Offline Time Request?

Offline Time Request is the feature for the users to convert any specific idle time spent away from the system for the purpose of work-related or non-work-related meetings/calls as their productive or non-productive time and add the specific idle time to their respective tracked (productive /non-productive) time with the admin approval.

This feature allows the employer/admin to know whether the employee spent productive or non-productive time when they went idle or away from the system.

Desklog is an employee monitoring software where it records the idle time when the user goes idle for more than the specified idle time interval (say 3min). It is not always possible for the user or the employee to be available on the system throughout the day. The employee may or may not spend idle time or offline time from the system due to work or non-work related meetings or calls, or sometimes break intervals, etc.

Though Desklog provides a Work Timeline feature to record the private/idle/worked time intervals of the employee, this feature will enable the employer to know the purpose of the idle time availed by the employee. If the availed idle time is for work-related meetings or calls, the idle time can be counted as a productive time for the employee with the admin approval.

For example,

Case 1:

If the employee goes idle for any break time at a specific time interval, then the request for the availed idle time can be raised as a non-productive time request. Here the employer will know the purpose why the employee went offline or idle during that particular time interval.

Case 2:

If the employee goes idle for any work-related meeting or call, the offline time request can be raised as productive time and idle time can be converted into productive time for the employee with the admin approval for the request.

In both cases, the employer will know the purpose of your offline time whereas in the second case, the employee can convert his idle time or offline time into productive time.

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How “Offline Time Request” Feature Works?

There are two modules in Desklog: One is the user module and the other one is the admin module. Offline Time Request feature added in both the modules where the user can raise the time request for the idle time availed from his or her end by providing the details of the idle time and the admin can approve or reject the request.

Now we will see how this feature works in both the modules of Desklog. Let us first see how to raise the offline time request from the user end.

Offline Time Request Feature In User Module

Login to the Desklog with user credentials and Desklog will start recording your idle, worked, private time intervals with the help of the Work Timeline feature in the user dashboard.

productive time request

Place the mouse over the idle time interval recorded in the work timeline and It will pop up” Click here to add the offline-request“. Click the specific idle time interval to enter the details of the idle time availed.

Enter the details like Description, Productivity type of the availed idle time to raise the request.

desklog off time request


Provide a short description of the purpose like Lunch break, team meeting, etc.


Select whether the idle time availed was productive or non-productive or neutral.

The “From Time” and “To Time” are automatically captured from the selected idle time interval.

Click on the save button and the request will be sent to the admin.

Once the offline time request is raised for any specific idle time interval, it is represented in a different color (orange) to indicate that the offline time request is raised for that specific time interval. Place the mouse over that specific idle time interval to know the status of whether the request is pending or approved by the admin.

Once the admin approves the request, the specific idle time interval will be changed to either as productive or non-productive time with respective color coding and the same will be represented in the work timeline graph, tracked time.

Offline Time Request Feature In Admin Module

Login to the admin module with the admin credentials. Go to menu-> Offline Request, where you can see two tabs pending requests and history.

#1. Pending Request

Under pending request, the admin will be able to view the details of pending requests like the requested user name, request date, requested type, time range, created at, and action field.

offline time request

User name: The user who raised the request.

Request Date: The date for which the offline time request was raised.

Requested Type: Whether the request is to approve the offline time as productive time or non-productive time or neutral time.

Created At: The date at which the user created the request.

Action field: Here two options are there to approve or reject the request.

#2. History

Under this tab, the admin can view the history of all the requests raised by the users. It shows the details like name, request date, requested type, created at, updated at, status, action field.

offline time request

Updated At: The date at which the request is edited or updated.

Status: Shows whether the request is approved or rejected.

Action field: Here admin can view the overall details of the offline time request as shown in the below screenshot.

offline time request

Benefits Of Offline Time Request Feature

Below are some of the advantages for the employer as well as for the employee in using the offline time request feature

  • Users can count their idle time spent away from the system for the purpose of work-related meetings or calls as their productive time. Enhance team productivity.
  • Control and manage your team’s idle time or offline time.
  • The employer can exclude the non-productive time spent as offline time and bill the clients accurately.
  • Know the whereabouts of your employees and manage your team efficiently.
  • Keep track of the exact productivity reports of your employees and a precise overview of their work.
Get to know the features of offline time tracking

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Hope this article helps you to find what is the new additional feature-Offline Time Request feature and how it works with its benefits. It helps both the user/employee and the admin/employer in many ways to keep track of the offline or idle time spent and count the productive time spent as idle time away from the system. Thus enhance your overall revenue by boosting your overall business productivity.

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Meet The Author
Abdul Majid

Co-founder and DevOps Manager at Desklog

Abdul Majid is a serial entrepreneur popular for co-founding "Desklog" - An automated time tracking software. He works efficiently on self-motivated and compelling projects typically involving new open-source technologies that demand collaboration between three or more team members and groups across different geographies. The author widely engages in workplace research that can improve the workflow of teams. Additionally, he regularly blogs on productivity and software innovations which are top-ranked and popular for their compelling grasp and wisdom.

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