FAQs

Time tracking works by helping freelancers and organizations track their work hours and tasks in the most accurate way. Users can create projects or tasks, as well as generate detailed reports and analytics.

Log in to the “Admin” account on Desklog, navigate to the Admin Dashboard and locate the “subscribe” button at the top of the page. This button will allow you to continue using Desklog’s services by subscribing.

Offline time tracking is used to track the time at work even without a network connection. The tracked offline time data will sync back to the application when the internet

Private Time/ Offline Time in Desklog refers to the period when a user logs off or shuts down their system and stays offline until they resume work during their scheduled hours.

Yes, Desklog tracks idle time by tracking keyboard strokes and mouse activity. If no input is detected from the user for a set period, that time is marked as idle and shown in reports and timelines.

Desklog is an automated time tracking software. It records login/logout times, tracks active and idle periods, and logs time spent on specific tasks, applications, and URLs. This allows accurate calculation of productive hours, helping teams and managers assess performance and optimize workflows.

Desklog time tracking software helps you track employee working hours with precision. As an automated productivity tracking tool, it records online, idle, and offline time, ensuring accurate and detailed tracking of each employee’s work activity.

By default Desklog doesn’t track your screen. But, we provide automated screenshots as an optional feature for those who need to keep track of their teams screen. This feature is only available in business and enterprise plans.

You can suggest features or report bugs in Desklog through our roadmaps. We have an open platform to receive your suggestions for software upgrades and to keep you updated with new features.

Is it possible to download the data that Desklog time tracking software tracks for personal backup?

No, Desklog doesn’t have a refund option. We give the best service and strive to eliminate the need for refunds.

Desklog account cancellation can be made through Desklog settings. Follow this help page on Desklog account deletion to learn more.

No, Desklog provides no additional taxes. The only fees you’ll need are the service charges listed on our pricing page. No other charges will apply.

Desklog is a productivity tracking software that tracks user activity across various metrics such as app and website usage, time spent on tasks, and overall work hours.

Yes, you can switch Desklog service from cloud to self hosted version. Contact us at support@desklog.io.

Desklog activity tracking software will automatically track your activity once you have downloaded the app on your computer and logged in to your account. You can log out after every work session to stop Desklog from tracking your activities.

Desklog guarantees users’ data security, integrity, and privacy and will assist with GDPR-related documentation or data subject rights requests. Please go through the Desklog user GDPR Policy for more details.

Users cannot view each other’s screenshots in Desklog. Only the admin of the organization can access employee screenshots.

Users can assuredly work with confidential information while using Desklog. It guarantees the safety, integrity, and privacy of user’s classified information. We value the confidentiality of our users and are fully committed to maintaining their privacy.

Desklog is compatible with all devices and supports operating systems such as Windows, Mac, and Linux.

Adding users, team members and creating teams can be done seamlessly on Desklog. You can find step-by-step instructions here.

Setting up Desklog is a simple process. It involves Sign Up, Registration, Verification, Account Activation,and App Installation. You can find step-by-step instructions here.

We work towards improving data security every day at Desklog. Desklog employs reasonable organizational, scientific, and regulatory norms to preserve data confidentiality, integrity, and privacy. We encourage our users to take care of their data, set solid passwords for Desklog accounts, and restrict access to their system and browser by logging out after the end of the session. Please go through Desklog user Data Security Features.

Desklog remote employee tracking software tracksuser activity such as login/logout times, app and URL usage, keyboard and mouse movements and idle periods. It provides real-time data and productivity insights, ensuring accurate time tracking and performance tracking for remote teams.

Time request is the feature for the user to raise a request to convert the recorded time spent away from the system for any work-related meeting to productive time with the help of admin approval.

The Desklog Work Timeline is a bar graph that visually represents different time intervals recorded throughout the day, such as work time, idle time, and private time. When a user logs into the application, active work time is tracked and displayed as a green bar. If the user remains inactive for a set period, it is recorded as idle time and shown in yellow, while private time is marked in red. The Work Timeline combines all these time segments to provide a complete overview of the user’s daily activity.

Click “View Plan” on the top left corner on your Desklog dashboard. This will redirect you to the pricing page where the Business Plan users can upgrade or downgrade their existing plan. View this help page to learn more.

Log in to the Admin account of Desklog and on the top of the Admin Dashboard, there will be a subscribe button to subscribe to continue with Desklog services.

Yes, Desklog allows users to record their work time even when offline, thanks to its offline time tracking feature, which captures activity during periods without an internet connection.

Yes, Desklog time tracking software would work for both individuals and a team. This is a perfect solution for small and medium companies, large companies and freelancers.

Yes, Desklog is a free time tracking software. We also provide an option to upgrade to the Business and Enterprise plan.

Time Tracking Software can automatically track the work hours of an employee by tracking the time spent on tasks or projects by also categorizing it into online, idle & offline time.

Desklog is much committed to privacy and data security. Please go through Desklog user Terms of Service for full details.

To get started with Desklog, navigate to desklog.io and then click on “Start Free” on the top right corner of the home page. Enter the details to register and click on Start Free Now. Check out the step-by-step guide to get a 14 days free trial with all features. No credit card required. Try now!

Desklog time tracking software only supports card-based payments. Visit Pricing

Yes, Desklog time tracking software can be accessed from anywhere using the internet.

A free demo is available for Desklog Time Tracking Software in which you can check out its functional features. Additionally, we offer you a 14 days of free trial without a credit card. Try now.