How to Submit a Task Request in Desklog Web Timer?

Step 1: Navigate to My Desklog from the left-hand panel of the Admin dashboard. Step 2: The Web Timer timeline will appear. Click on the task timeline (the bottom horizontal bar) to open the task request pop-up. Step 3: In … Continued

How To Set Up Special Leaves?

Step 1: In the admin left panel, click on Settings. Step 2: In the page that opens, click on Leaves. Step 3: From the list of options, select Special Leave. Step 4: Set the button to Enable to enable special … Continued

How To Change the Productivity Level of an App?

To adjust the productivity level of an App or URL, go to ‘Settings’ and select ‘App Productivity’ from the menu. Once you select it, you’ll be directed to the app productivity page. Click on the three dots next to a … Continued

What are the Meanings of Different Desklog Icons?

Desklog uses different app icons to indicate various statuses and situations. These icons are consistent across Windows, Linux, and Mac platforms, helping users quickly understand the app’s current state. Let’s find what each of these icons represents and how they … Continued

How To Create Different Roles in Desklog?

Step 1: Click on Settings from the Admin left panel. In the page that opens, click on Roles. Step 3: Navigate to the top right corner and click on the button Create Role. Step 4:  A pop up will open, … Continued

How to Edit Role Permissions?

Step 1: From the left panel, click on Settings and select Roles. Step 2: Find the role you want to modify and go to the Action column. Step 3: Click the red square icon. This will open the Role Permissions … Continued

Which are the Different User Types?

Basically, there are 5 user roles and they are: Super Admin, System Admin, Manager, Team Leader and Normal User. Super Admin: The Super Admin role will be the owner of that organization’s Desklog account. i.e the one who made the … Continued

Where Can I Find Desklog App Icon?

The My Desklog icon will only show up after you log in to the Desklog client app. Once you’re logged in, the icon will appear on your taskbar, indicating that the Desklog app has started tracking.  According to your tracked … Continued

How Do I Transfer the Super Admin Role to Another Admin?

NB: Only Super Admins have the ability to transfer their role to another admin, so ensure you’re logged in with the Super Admin email before proceeding. Step 1: Click on Register from the Admin left panel. From the drop down, … Continued

What is The Difference Between Working Days & Tracking Days?

Working Days Working Days are the days that are officially configured as workdays in your company’s settings. In simple terms, they represent: Tracking Days Tracking Days are the days on which an employee has actually tracked time using Desklog. In … Continued