How to Delete Screenshots?

Step 1: Click on Activity in the Admin Left Panel. From the drop down, select Captures. Step 2: Click on the user you wish to delete the screenshot of. Step 3: Select the screenshots and click on the delete icon … Continued

What Payment Methods are Available in Desklog?

You can complete transactions using the following methods: Need Other Payment Methods? If you’d like to use bank transfers, digital wallets, or other payment options, please contact our support team at support@desklog.io. We’ll be happy to assist you with alternative … Continued

How to Upgrade Your Existing Plan?

Step 1: Click on Settings from the Admin left panel and then Subscriptions from the page that opens. Step 2: Click on Plans. This will open up a page with all the details of your current plan including plan status, … Continued

How to Purchase Desklog Services

Step 1: Click on Settings from the Admin left panel and then Subscriptions from the page that opens. Step 2: Click on Plans. This will open up a page with all the details of your current plan including plan status, … Continued

What Are the Different Types of Project Privileges?

Project Privileges in Desklog define what actions a user can perform within a project. There are five core types of project privileges: Each category includes specific permissions that help control user roles and responsibilities more precisely. 1. Task Permissions These … Continued

How Can I Disable Task Request?

Step 1:  Click on Settings in the Admin left panel.  Step 2: From the options that open, click on Project. Step 3:  From the list of project settings, select Task Request.  Here, you can choose to enable or disable task … Continued

How Can I Reduce My Existing Users Count?

Step 1: Click on Settings in the Admin left panel.  Step 2: From the page that opens, click on Subscriptions. Step 3: Click on Plans from the list on the top left corner of the screen. This will open up … Continued

How Can I Add an Additional User to an Existing Plan?

Step 1: Click on Settings in the Admin left panel.  Step 2: From the page that opens, click on Subscriptions. Step 3: Click on Plans from the list on the top left corner of the screen. This will open up … Continued

Where To Find My Payment Invoice?

Step 1: Click on Settings from the Admin left panel. Step 2: From the options that pop up, select Subscriptions. Step 3: From Subscriptions, click on Payment Invoices. This will let you see all the payment invoices you have.  If … Continued

How To Delete Tracked Tasks from Desklog Web Timer and App?

How To Delete Tracked Tasks from Desklog App? Step 1: In the Admin left panel, click on My Desklog. Step 2: The Desklog timeline will open. Locate and click on the task bar you want to edit. Step 3: In … Continued