What Payment Methods are Available in Desklog?

Currently, Desklog accepts payments through card payments only. You can use both: If you require other payment options (such as bank transfers or digital wallets), please reach out to our support team at support@desklog.io, and we’ll be happy to assist … Continued

How to Upgrade Your Existing Plan?

Step 1: Click on Settings from the Admin left panel and then Subscriptions from the page that opens. Step 2: Click on Plans. This will open up a page with all the details of your current plan including plan status, … Continued

How to Purchase Desklog Services

Step 1: Click on Settings from the Admin left panel and then Subscriptions from the page that opens. Step 2: Click on Plans. This will open up a page with all the details of your current plan including plan status, … Continued

What Are the Different Types of Project Privileges?

Project Privileges in Desklog define what actions a user can perform within a project. There are five core types of project privileges: Each category includes specific permissions that help control user roles and responsibilities more precisely. 1. Task Permissions These … Continued

How Can I Disable Task Request?

Step 1:  Click on Settings in the Admin left panel.  Step 2: From the options that open, click on Project. Step 3:  From the list of project settings, select Task Request.  Here, you can choose to enable or disable task … Continued

How Can I Reduce My Existing Users Count?

Step 1: Click on Settings in the Admin left panel.  Step 2: From the page that opens, click on Subscriptions. Step 3: Click on Plans from the list on the top left corner of the screen. This will open up … Continued

How Can I Add an Additional User to an Existing Plan?

Step 1: Click on Settings in the Admin left panel.  Step 2: From the page that opens, click on Subscriptions. Step 3: Click on Plans from the list on the top left corner of the screen. This will open up … Continued

Where To Find My Payment Invoice?

Step 1: Click on Settings from the Admin left panel. Step 2: From the options that pop up, select Subscriptions. Step 3: From Subscriptions, click on Payment Invoices. This will let you see all the payment invoices you have.  If … Continued

How To Delete Tracked Tasks from Desklog Web Timer and App?

How To Delete Tracked Tasks from Desklog App? Step 1: In the Admin left panel, click on My Desklog. Step 2: The Desklog timeline will open. Locate and click on the task bar you want to edit. Step 3: In … Continued

How Can I Add New Leave Types?

To categorize and manage different kinds of employee absences, you can easily add new leave types in the system. To add new leave types, follow these steps: Step 1: Click on Settings in the admin panel on the left.  Step … Continued