How to Delete Screenshots?

Step 1: Click on Activity in the Admin Left Panel. From the drop down, select Captures. Step 2: Click on the user you wish to delete the screenshot of. Step 3: Select the screenshots and click on the delete icon … Continued

What Payment Methods are Available in Desklog?

Currently, Desklog accepts payments through card payments only. You can use both: If you require other payment options (such as bank transfers or digital wallets), please reach out to our support team at support@desklog.io, and we’ll be happy to assist … Continued

How to Upgrade Your Existing Plan?

Step 1: Click on Settings from the Admin left panel and then Subscriptions from the page that opens. Step 2: Click on Plans. This will open up a page with all the details of your current plan including plan status, … Continued

How to Purchase Desklog Services

Step 1: Click on Settings from the Admin left panel and then Subscriptions from the page that opens. Step 2: Click on Plans. This will open up a page with all the details of your current plan including plan status, … Continued

What Are the Different Types of Project Privileges?

Project Privileges in Desklog define what actions a user can perform within a project. There are five core types of project privileges: Each category includes specific permissions that help control user roles and responsibilities more precisely. 1. Task Permissions These … Continued

How to Enable Task Auto Pause?

Step 1: Click on Settings from the Admin left panel. Step 2: From the list of options, select Project. Step 3:  From the list of options, click on Task Auto-Pause.  Here, you have options to: Set the options as required … Continued

How Can I Reduce My Existing Users Count?

Step 1: Click on Settings in the Admin left panel.  Step 2: From the page that opens, click on Subscriptions. Step 3: Click on Plans from the list on the top left corner of the screen. This will open up … Continued

How Can I Add an Additional User to an Existing Plan?

Step 1: Click on Settings in the Admin left panel.  Step 2: From the page that opens, click on Subscriptions. Step 3: Click on Plans from the list on the top left corner of the screen. This will open up … Continued

Where To Find My Payment Invoice?

Step 1: Click on Settings from the Admin left panel. Step 2: From the options that pop up, select Subscriptions. Step 3: From Subscriptions, click on Payment Invoices. This will let you see all the payment invoices you have.  If … Continued

How to Add Task Tags?

Task tags help organize, categorize, and prioritize tasks, making it easier to search, filter, and track progress. They improve collaboration by clarifying responsibilities and enhance efficiency by streamlining workflows and communication. Tags also help in identifying urgent tasks and monitoring … Continued