1. How does Desklog Work?
Once the users are added to the Desklog company account, they will be able to receive the invitation with credentials to log in to Desklog. The admin or the Desklog owner will be able to track the user.
Desklog will be able to track Applications, URLs, Documents, etc. The Desklog owner or the admin will be able to categorize the tracked application as either Productive or Non-productive or Neutral apps. Depending on what type of application is accessed by the user the productivity graph is displayed. The auto screenshots of the working window of the user will be captured every few minutes.
Refer to question 2 under section 1.2 to know how the users are tracked.
2. What is the difference between Time At Work and Productive Time?
The total amount of time spent by the user on the system is called the Time At Work and this time is the sum of productive time, neutral time, non-productive time.
The time spent on the productive application is called the productive and similarly, on other types of applications, it is called non-productive or neutral time.
3. What you can get to know from the Dashboard of the Desklog
You will be able to view the below details on the dashboard of Desklog.
Arrival time: Time at which user arrived.
Left time: Time at which user went offline or logged off. Also displays the status of the user when the user is available online.
Time at Work: Time spent at work by the user during the working hours.
Productive: Total productive time spent on the productive apps during the working hours.
The displayed task details are as follows:
Tasks: The total number of assigned tasks which includes new tasks and pending tasks.
Projects: The number of assigned projects.
Completed Tasks: The number of completed tasks.
To Do Task: The number of newly assigned tasks.
The different reports highlighted in the above screenshot are as follows:
Productivity Graph: Pie chart representing how you spent time on productive or neutral or non-productive apps.
Work Graph: Pie chart representing the worked time vs idle time vs private time to understand how often you go idle or avail private time during your working hours. Idle time is the time when the application is running and there is no activity after certain specific minutes (3 or 5min) will be recorded as idle time. Private time is the time interval or the break time availed by the user when the user goes offline or by switching off the system and returning back online.
Productivity Bar: Each bar of the graph represents the combined time spent on productive, neutral, and non-productive apps. Each bar is differentiated with three different colors to know the three different times spent during hourly intervals.
Report Graph: It is a combined graph of the completed task time, productive and idle time for the day or for the week or the month.
Categories: Apart from the above discussed three categories, you may also spend time on other categories like social media, office apps. Here you will get to know that
Three different App categories are displayed at the bottom of the dashboard
Productive Apps: List of productive apps accessed by the user and the time spent on it.
Non Productive Apps: List of non-productive apps accessed by the user and the time on it.
Neutral Apps: List of neutral apps accessed by the user and the time spent on it.
Note: View all these details for the day, week, month, or the last three months by clicking on the appropriate tabs as highlighted at the top of the screenshot.