{"id":4361,"date":"2026-04-24T13:00:20","date_gmt":"2026-04-24T13:00:20","guid":{"rendered":"https:\/\/desklog.io\/help\/?p=4361"},"modified":"2026-04-24T13:05:07","modified_gmt":"2026-04-24T13:05:07","slug":"how-to-enable-biometric-integration-in-desklog","status":"publish","type":"post","link":"https:\/\/desklog.io\/help\/productivity\/how-to-enable-biometric-integration-in-desklog\/","title":{"rendered":"How to Enable Biometric Integration in Desklog?"},"content":{"rendered":"\n<p>Biometric integration in Desklog allows you to sync employee attendance directly from your biometric device into the system. Since this setup involves technical configuration, it requires assistance from our team.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Navigate to Integrations<\/strong><\/h3>\n\n\n\n<p>In order to enable biometric integration, go to the <strong>Settings<\/strong> section from the left sidebar<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"1024\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-55-365x1024.png\" alt=\"\" class=\"wp-image-4363\" style=\"width:250px;height:auto\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-55-365x1024.png 365w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-55-107x300.png 107w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-55-547x1536.png 547w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-55.png 729w\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" \/><\/figure>\n\n\n\n<p>Click on <strong>Integrations<\/strong> to view all available integration options<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"519\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-54-1024x519.png\" alt=\"\" class=\"wp-image-4362\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-54-1024x519.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-54-300x152.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-54-768x389.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-54-1536x778.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-54.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Locate <strong>Desklog Biometric Integration<\/strong> in the list. Click on the <strong>Contact Us<\/strong> button next to it to initiate the setup process.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"599\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-57-1024x599.png\" alt=\"\" class=\"wp-image-4368\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-57-1024x599.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-57-300x175.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-57-768x449.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-57-1536x898.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-57.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Submit Your Request<\/strong><\/h3>\n\n\n\n<p>Clicking <strong>Contact Us<\/strong> will open a request form. Fill in the required details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What do you need help with?<\/strong><strong><br><\/strong> (Select one: General Inquiry \/ Product Demo Request \/ Billing &amp; Subscription \/ Technical Support \/ Feature Request \/ Sales &amp; Partnership)<\/li>\n\n\n\n<li><strong>Name<\/strong><\/li>\n\n\n\n<li><strong>Email<\/strong><\/li>\n\n\n\n<li><strong>Mobile Number<\/strong><\/li>\n\n\n\n<li><strong>Country<\/strong><\/li>\n\n\n\n<li><strong>Your Message<\/strong> (Briefly describe your biometric setup and requirements)<\/li>\n<\/ul>\n\n\n\n<p>After completing the form, click <strong>Send<\/strong>.<\/p>\n\n\n\n<p>Once submitted, our integration specialist will get in touch with you to guide the next steps.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"744\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-56-1024x744.png\" alt=\"\" class=\"wp-image-4364\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-56-1024x744.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-56-300x218.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-56-768x558.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-56-1536x1115.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2026\/04\/image-56.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Integration Methods<\/strong><\/h2>\n\n\n\n<p>Desklog offers two ways to integrate biometric systems depending on your technical setup and preferences.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Standard Biometric Integration (Application-Based)<\/strong><\/h3>\n\n\n\n<p>This is the default and most commonly used method.<\/p>\n\n\n\n<p>A dedicated <strong>Desklog Biometric Service<\/strong> is installed on the system where your biometric software is running. This service continuously syncs attendance data with Desklog in real time.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Requirements<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dedicated System<\/strong><strong><br><\/strong>A machine where your biometric application is installed and running<\/li>\n\n\n\n<li><strong>Operating System<\/strong><strong><br><\/strong>Windows 8 or above (recommended)<\/li>\n\n\n\n<li><strong>Database Synchronization<\/strong><strong><br><\/strong>Your biometric software must support automatic database updates for real-time syncing<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Information Required from Your Side<\/strong><\/h4>\n\n\n\n<p>To ensure compatibility and a smooth setup, please provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>System Details<\/strong><strong><br><\/strong>OS version and hardware specifications of the system running the biometric software<\/li>\n\n\n\n<li><strong>Sample Database Model<\/strong><strong><br><\/strong>Backup file or schema of the biometric database<\/li>\n\n\n\n<li><strong>Device &amp; Database Details<\/strong><strong><br><\/strong>Device model, communication protocol, and database connection information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Alternative Method: Biometric Integration via Public API<\/strong><\/h3>\n\n\n\n<p>For teams that prefer a lightweight and more flexible approach, Desklog also supports integration via API.<\/p>\n\n\n\n<p>Instead of installing a separate service, your system can directly communicate with Desklog using API endpoints.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>How It Works<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your biometric system triggers <strong>check-in\/check-out events<\/strong><\/li>\n\n\n\n<li>These events are sent to Desklog via API calls<\/li>\n\n\n\n<li>Attendance data is updated instantly<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Best Suited For<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Systems that support <strong>custom scripting or webhooks<\/strong><\/li>\n\n\n\n<li>Teams looking for a <strong>code-based integration<\/strong><\/li>\n\n\n\n<li>Environments where installing additional software is not preferred<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>API Documentation<\/strong><\/h4>\n\n\n\n<p>You can access full API details here:<br><a href=\"https:\/\/desklog.io\/api-documentation\/\">https:\/\/desklog.io\/api-documentation\/<\/a><\/p>\n\n\n\n<p><strong>Next Steps<\/strong><\/p>\n\n\n\n<p>To proceed:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Share the required technical details<\/li>\n\n\n\n<li>Our team will review your setup<\/li>\n\n\n\n<li>We will recommend the most suitable integration method<\/li>\n\n\n\n<li>Implementation support will be provided as needed<\/li>\n<\/ol>\n\n\n\n<p>If you need guidance at any stage, feel free to reach out. Our team is available to assist you throughout the integration process.<\/p>\n\n\n\n<p>E-mail: <a href=\"mailto:support@desklog.io\">&nbsp;support@desklog.io<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Biometric integration in Desklog allows you to sync employee attendance directly from your biometric device into the system. Since this setup involves technical configuration, it requires assistance from our team. Step 1: Navigate to Integrations In order to enable biometric &hellip; <a href=\"https:\/\/desklog.io\/help\/productivity\/how-to-enable-biometric-integration-in-desklog\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[38],"tags":[],"class_list":["post-4361","post","type-post","status-publish","format-standard","hentry","category-integrations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Enable Biometric Integration in Desklog? - Desklog Productivity Help<\/title>\n<meta name=\"description\" content=\"Enable seamless attendance syncing with Desklog\u2019s biometric integration. 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