{"id":3805,"date":"2025-12-09T06:41:52","date_gmt":"2025-12-09T06:41:52","guid":{"rendered":"https:\/\/desklog.io\/help\/?p=3805"},"modified":"2025-12-09T06:45:33","modified_gmt":"2025-12-09T06:45:33","slug":"how-to-raise-a-support-ticket-in-desklog","status":"publish","type":"post","link":"https:\/\/desklog.io\/help\/productivity\/how-to-raise-a-support-ticket-in-desklog\/","title":{"rendered":"How to Raise a Support Ticket in Desklog?"},"content":{"rendered":"\n<p><strong>Step 1:<\/strong> Go to <strong>Settings<\/strong> from the admin left panel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"457\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-11-1024x457.png\" alt=\"\" class=\"wp-image-3806\" style=\"width:677px;height:auto\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-11-1024x457.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-11-300x134.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-11-768x342.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-11-1536x685.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-11-2048x913.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br><strong>Step 2:<\/strong> Click the <strong>Ticket<\/strong> icon at the bottom-right corner of the screen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"525\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-2-1024x525.png\" alt=\"\" class=\"wp-image-3807\" style=\"width:680px;height:auto\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-2-1024x525.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-2-300x154.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-2-768x394.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-2-1536x787.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-2-2048x1050.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br><strong>Step 3:<\/strong> Select <strong>Create Ticket<\/strong> to open the ticket submission form.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"520\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-3-1024x520.png\" alt=\"\" class=\"wp-image-3808\" style=\"width:682px;height:auto\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-3-1024x520.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-3-300x152.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-3-768x390.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-3-1536x780.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-3-2048x1040.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br><strong>Step 4:<\/strong> Enter a clear <strong>Subject<\/strong> describing the issue.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"680\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-5-1024x680.png\" alt=\"\" class=\"wp-image-3810\" style=\"width:687px;height:auto\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-5-1024x680.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-5-300x199.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-5-768x510.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-5-1536x1020.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-5-2048x1360.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br><strong>Step 5:<\/strong> Provide a detailed <strong>Message<\/strong> explaining the problem.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"680\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-6-1024x680.png\" alt=\"\" class=\"wp-image-3811\" style=\"width:705px;height:auto\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-6-1024x680.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-6-300x199.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-6-768x510.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-6-1536x1020.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-6-2048x1360.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br><strong>Step 6:<\/strong> Upload any supporting <strong>Screenshots or attachments<\/strong> as proof.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"680\" src=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-7-1024x680.png\" alt=\"\" class=\"wp-image-3812\" style=\"width:705px;height:auto\" srcset=\"https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-7-1024x680.png 1024w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-7-300x199.png 300w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-7-768x510.png 768w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-7-1536x1020.png 1536w, https:\/\/desklog.io\/help\/wp-content\/uploads\/2025\/12\/ticket-7-2048x1360.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 7: <\/strong>Once all details are added, click <strong>Create Ticket<\/strong> to submit your request.<br>Support will review and respond promptly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Step 1: Go to Settings from the admin left panel. Step 2: Click the Ticket icon at the bottom-right corner of the screen. Step 3: Select Create Ticket to open the ticket submission form. Step 4: Enter a clear Subject &hellip; <a href=\"https:\/\/desklog.io\/help\/productivity\/how-to-raise-a-support-ticket-in-desklog\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-3805","post","type-post","status-publish","format-standard","hentry","category-settings-and-accounts"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Raise a Support Ticket in Desklog? - Desklog Productivity Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/desklog.io\/help\/productivity\/how-to-raise-a-support-ticket-in-desklog\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Raise a Support Ticket in Desklog? - Desklog Productivity Help\" \/>\n<meta property=\"og:description\" content=\"Step 1: Go to Settings from the admin left panel. 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