General Settings

1. How can it be customized?

We have a hosted version which you can customize as per your requirements for the project.

2. How to change the productivity status of any application?

Only the admin or the Desklog account owner can change the productivity status of an application. Go to settings of the application and you can find different categories of applications like Social media app, Email app, Office app, Entertainment app, etc.
Add the application under a specific category. Depending upon the team you can choose that particular category to be either productive or non-productive or neutral. You can also add a new category under app categories.

3. How to add a new category under app categories?

Click on App Categories under Settings menu, you will find different app categories like Email apps, Social Media apps, Office apps, Entertainment apps, News apps etc.

app categories

Also, on the top right corner, the Add New Categories button is available with which you can add new app categories to the list.

add new categories

4.How can I add my company profile in my desklog account?

Click on settings->General Settings->Company Profile.
Here you will be able to update Company Information, Social Profile, Logo & Favicons, Working Hours.

Company Information section where you can manage your company details and contact information like company name, address, phone number, email ID.

company-information

Social Profile to manage your company social profiles like Google Plus, Facebook, LinkedIn.

social-profile

Logo and Favicon to upload or change your company logo and favicon.

logo

App usage where you can manage app usage visibility of normal users.

app-usage

5. Is it possible to group your employees under a certain department?

Yes, you can group your employees while registering your employees with the Desklog account.
To know how to add employees to your account, refer the section 1.2 QNo: 1

6. How to edit team settings?

Once the team is created, click on the user field under the register menu and click on the action field as shown in the below screenshot.

register-action

Make changes on the personal details pane and click on the save changes button on the top right corner as shown in the below screenshot.

personal details

7. My settings are disabled. How to change settings?

Accounts with admin rights will be able to change settings like adding app categories, screenshot settings, work schedules, etc.

To have access, contact your admin or account owner.

8. How to upload my profile photo?

You can upload your photo in the profile section. Click on your name on the top right corner as shown in the below screenshot.

profile-photo

Click on the profile pic display section under personal details pane as shown in the below screenshot and upload your profile photo from your system.

profile

9. What is the use of the reset button while creating a team?

When you click on the reset button while creating a team, the entered details like team name, leader, team members will be removed and you can enter new details on the empty fields again.

reset

10. How to change the timezone in Desklog?

To change the timezone, click on your name on the top right corner and select profile submenu as highlighted in the below screenshot

profile-photo

Select the time zone from the “Change Timezone” drop down menu in the time zone pane as highlighted in the below screenshot and click on the save on the top right corner to save the changes.

time-zone

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